FAQ
hair growth basics
What helps hair growth?
Finding products with the right ingredients is key to stimulating real hair growth. The Novexa collection features clinically-backed natural ingredients like rosemary oil, caffeine, biotin, MSM, castor oil, and essential vitamins that work together to nourish follicles, strengthen strands, and promote healthy growth from root to tip.
Will my hair fall out if I stop using Novexa products?
Absolutely not! Our products support your hair's natural growth cycle - they don't create dependency. When you stop using them, your hair simply returns to its normal growth pattern. However, if your hair loss is due to ongoing factors like stress, hormones, or genetics, you may notice your progress slow down without the continued support of our products.
Why Choose Novexa?
Novexa Hair Growth Oil is formulated with a powerful blend of natural ingredients designed to:
Stimulate hair follicles
Reduce hair fall
Improve scalp health
Support thicker, stronger hair over time
With regular use, Novexa helps create the ideal environment for healthy hair growth—naturally and effectively.
Does rosemary really help with hair growth?
Yes! Rosemary oil has been clinically proven to help with hair growth. Studies show that rosemary oil is as effective as 2% minoxidil for hair growth. It works by increasing blood circulation to the scalp, which delivers more nutrients to your hair follicles. Rosemary also acts as a natural DHT blocker, preventing the hormone that causes hair loss from damaging your follicles.
results & timeline
When should I expect to see results?
Consistency is key! Most customers notice:
- 2-4 weeks: Reduced shedding and softer, more manageable hair
- 8-12 weeks: Visible new growth and increased thickness
- 3-6 months: Significant length retention and density improvements
Hair grows about half an inch per month, so patience and consistent use are essential for optimal results.
How long do I need to use the products?
For best results, commit to at least 3 months of consistent use. Hair growth takes time because you're growing actual hair from the follicle, not creating temporary illusions. After you achieve your goals, many customers continue using products to maintain their results.
Do hair growth products really work?
Not all hair growth products are created equal! Many products on the market contain harsh chemicals or ineffective ingredients.Novexa products work because we use clinically-proven ingredients like rosemary oil, caffeine, biotin, and MSM at therapeutic concentrations. Our 90-day money-back guarantee proves we stand behind our results.
What if I don't see results after 90 days?
We offer a 90-day money-back guarantee. If you use our products consistently as directed and don't see results, simply email support@Novexahair.com for a full refund. No questions asked. However, most customers who don't see results aren't using the products consistently enough or frequently enough for optimal results.
orders & shipping
How long until I receive my order?
We process orders within 1-3 business days. Once shipped, domestic orders typically arrive within 3-5 business days depending on your location and selected shipping method. Business days don't include weekends or holidays.
Do you offer free shipping?
Yes! We offer free shipping on all domestic orders over a certain amount. Check our shipping page for current free shipping thresholds and promotions.
What is your return policy?
We offer a 90-day money-back guarantee. If you use our products consistently as directed and don't see results, simply email support@Novexahair.com within 90 days of purchase for a full refund. No questions asked. Your satisfaction is our priority.
What if my order arrives damaged?
We take great care in packaging, but accidents happen during shipping. If your order arrives damaged, email support@Novexahair.com with photos within 48 hours of delivery and we'll send a replacement immediately.
still have questions?
Can't find the answer you're looking for? Our customer support team is here to help!
Email us: support@Novexahair.com
Response time: Within 24 hours on business days
We're committed to helping you achieve your hair growth goals!