Shipping policy

Shipping Policy – Novexa

Thank you for shopping with Novexa. We are committed to delivering your order safely and as quickly as possible.

Order Processing Time
All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Once your order has been shipped, the estimated delivery time is:
• United States: 5–10 business days
• International Orders: 7–15 business days

Please note that delivery times may vary depending on your location and external factors such as shipping carrier delays.

Shipping Costs
Shipping costs are calculated at checkout based on your location. Occasionally, we may offer free shipping promotions which will be clearly displayed on our website.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package.

Incorrect Address
Please make sure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your order is significantly delayed or appears to be lost during transit, please contact our support team and we will assist you in resolving the issue.

Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: support@storenovexa.com